Frequently asked questions

• How big is the area to engrave on?

  You can use the whole area (90 x 55 mm) on the back of the aluminium Cardprotector for your design. If you choose a Cardprotector, rather than a different model of wallet, you can engrave on both the front and back (please note: additional costs will be charged).

• Can I engrave or print my design in colour?

  That is currently not possible. We precision engrave our wallets with a laser, a process where a very thin layer in the aluminium is altered revealing your design. On coloured aluminium this results in white engravings, on silver aluminium the engraving is dark grey.

• Can I engrave anything on the wallets?

  You have full creative freedom to express yourself or make the most personal gift – make sure your files are uploaded in vector format (.ai, .eps or .svg), your design is monocoloured and in line with our ethical standards.

• Is there a minimal order quantity?

  Yes, the minimal order quantity is 25 pieces per wallet/design.

• Is there a discount for orders with large quantities?

  We offer a discount for orders with larger volumes, starting at 100 pieces.

• Can I order different wallets in one order?

  It is possible to order different wallets in one order. Please note there is a minimum of 25 pieces per different wallet/design.

• Do you ship worldwide?

  Yes, we ship worldwide from the Netherlands. Please keep in mind in some cases shipping costs or customs fees may be charged. For a detailed offer for your request, please get in touch with our team by sending an e-mail to corporategifts@secrid.com.

• What is the delivery lead time?

  An order of personalised wallets takes about three weeks to be delivered to your doorstep. Please keep in mind that delivery lead times may affected by public holidays.

• Can I receive a detailed quote?

  Please email your request to corporategifts@secrid.com.

• Can I see the wallets somewhere in person?

  Please take a look in our Store Locator to find a Secrid retailer near you. Keep in mind that not every store carries all our collections. So, if you're looking for a specific product, we recommend you call ahead to check.

• How can I get in touch with the team?

  Please get in touch with us by sending an email to corporategifts@secrid.com. We’re happy to help!