Care & Repair - for your wallet
Care & Repair - for your wallet

Repairing is better than replacing.
See here how to take care of your wallet.

care & repair wallets secrid

How can we help you?

  • care & repair secrid wallets

    Care & Repair points

    Drop by when your wallet doesn't work as intended, or you could use a refurbishment. Most Care & Repair points can fix issues with the mechanism of your wallet in about 2 minutes. Check the Care & Repair locator below to find the nearest to you. We will repair your wallet for free during the guarantee period.

    Find your nearest care & repair point

    • Within a few days, I received my repaired Slimwallet and it is working again as before! It’s good to find such a customer-friendly company these days.
      Secrid Customer

    Tips and tricks

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      Roughen up the felt pads

      The red felt pads inside your Cardprotector keep your cards in place. These felt pads may wear off after a few years of use, causing a looser grip on cards. You can temporarily fix this issue at home by gently rubbing the felt pads with a key to roughen them up again. The best long-term solution is to replace them at a Care & Repair point.

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      Register your wallet

      Did you know that by registering your wallet, you can extend its two-year warranty by one year? Enter the unique code engraved inside the wallet here. With this registration, we can ensure the authenticity of your wallet and spot copycats.

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      Vintage leather

      If you see color differences in your Vintage wallet, it’s all right. Our vintage leather has natural chromatic variations that make each wallet unique. However, if your Vintage wallet needs to be cleaned, gently wipe it down with a damp cloth.

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      Use 4 to 6 cards

      Did you know that your wallet functions best with four to six cards? If you use credit cards with embossed numbers, leave one card out for easier use.

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      Fix a loose lever

      Your button is hanging loose, and your cards aren't coming out properly? No worries! In 2016, we launched the Salamander lever, which can restore itself. Press the ejector lever firmly back into the Cardprotector until you hear a strong click. Your Cardprotector should now work smoothly again.

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      Visit a Care & Repair point

      Secrid currently has more than 250 Care & Repair points you can visit to get your wallet repaired or refurbished. Use the Care & Repair locator above to find the nearest Care & Repair point.

    care & repair secrid wallets

    Repair don't replace - for planet and pocket
    Repair don't replace - for planet and pocket

    Care for climate

    Taking care of your wallet
    Taking care of your wallet

    • A detail of a Secrid cardprotector

      Cardprotector care

      The Cardprotector is made of anodised aluminium, plastic and stainless steel and is impervious to water.

      You can clean the Cardprotector with a soft cloth and soap and rinse it with warm water. However, the salt in seawater can affect the metals, so we recommend rinsing the Cardprotector with fresh water after contact with salt water. Make sure the mechanism is dry before using your wallet again.

      • Leather Care

        Leather care

        No regular maintenance needed. If your wallet gets dirty, the best way to clean it will depend on the type of leather the wallet is made of.

          Water repellent

          Use a damp cloth. The leather is unlikely to absorb water or other materials. Do not use any polish.

          • Diamond

          Water absorbing

          We recommend not cleaning them. Any water used may change its color. If your wallet gets wet, use a soft cloth to carefully pat it dry.

          • Original Leather
          • Vintage Leather
          • Metallic