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Privacy Policy

How we treat your information

Responsible for data processing:


Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below you will find detailed information about how we handle your data.

1 - Access data and hosting

You can use our websites without providing any personal information. However, whenever you visit a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the visit, the amount of data transferred and the requesting provider (access data) and documents the visit.


This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with art. 6 para. 1 sentence 1 lit. f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, provided that after considering all other interests, our interests are overriding. All access data is deleted seven days after the end of your visit to our website at the latest.


Hosting services by a third-party provider

Within the scope of a processing agreement, a third-party provider carries out the hosting and display of our website. All data collected during the use of this website or in online shop forms as described below are processed on this provider’s servers. Processing on other servers only takes place within the scope described here.

Some of these service providers are located within a country of the European Union or the European Economic Area.

One of these service providers is located in the USA and is certified under the EU-US Privacy Shield. You can view their latest certificate here. Based on this agreement between the USA and the European Commission, the latter identified an appropriate level of data protection for companies certified under the Privacy Shield.

2 - Data collection and use for the purpose of contract processing, making contact

We collect personal data that you submit to us when you place an order or contact us (e.g. via contact form or by email). Mandatory fields are marked as such, because in these cases we need the data in order to process the contract or your contact request and you will not be able to complete the order or send the contact request without filling them in. It is evident in each input form what data are collected.

We use the data you disclose to us in accordance with art. 6 para. 1 sentence 1 lit. b GDPR for the purpose of processing contracts and handling your enquiries. Once your contract is processed completely, your data will be restricted for further processing and deleted after the expiry of any retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

3 - Data transfer

We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 para. 1 sentence 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

We use payment and shipping service providers that are based in a country outside the European Union. The transfer of personal data to these companies only takes place within the scope of the necessity for the fulfilment of the contract.

 Data transfer to shipping service providers

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider according to art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you for the purpose of announcing or coordinating the delivery.

Consent can be revoked at any time by sending a message to the address stated below or directly to the shipping service provider at the address stated below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

  • FS |Fulfilment Solutions

  • Schillingweg 50

  • 2153 PL - Nieuw-Vennep, Nederland

4 - Cookies and web analysis

We use cookies on various web pages in order to make a visit to our website attractive and to enable the use of certain functions, to display appropriate products or for the purpose of market research. In accordance with art. 6 para. 1 sentence 1 lit. f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, provided that after considering all other interests, our interests are overriding. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted automatically at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to identify your browser the next time you visit our website (persistent cookies). See the cookie settings of your web browser to find out how long such cookies are stored. You can set your browser in such a way that it informs you when cookies are deposited so that you can decide in each individual case whether you want to allow them or whether you only want to allow cookies in certain cases, or disable the use of cookies in general. Each browser differs in the way it manages cookie settings. This is described in the Help menu of each browser. It will tell you how to change your cookie settings. You will find this using the following link for the respective browser:


Please note that if cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for the purpose of web analysis
This website uses Google (Universal) Analytics for website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and regulated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). In accordance with art. 6 para. 1 sentence 1 lit. f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, provided that after considering all other interests, our interests are overriding. Google (Universal) Analytics uses methods which enable an analysis of how you use the website, such as cookies. The information automatically collected about your use of this website shall generally be transferred to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymisation on this website prior to transferring the information within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases shall the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address which is transferred by your browser within the scope of Google Analytics shall not, as a matter of principle, be combined with other data from Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.


Where information is transmitted to and stored by Google on servers located in the United States, the US company Google LLC is certified under the EU-US Privacy Shield. You can view the latest certificate here. Thanks to this agreement between the USA and the European Commission, the latter identified an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting and processing the data that are generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin provided under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin, you can click on [this link] to prevent Google Analytics from collecting your data on this website in future. If you click on this link an opt-out cookie will be installed on your end device. If you delete your cookies, you are required to click on the link again.

5 - Online marketing

Mapbox
This website uses Mapbox to visualise geographic information and to provide a route planner. Mapbox is an offer by MapBox Inc, a company incorporated and regulated with its registered office in Washington DC, United States (www.mapbox.com). In accordance with art. 6 para. 1 sentence 1 lit. f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer and easy access to our locations, provided that after considering all other interests, our interests are overriding.

When using Mapbox, MapBox Inc transmits or processes data about the use of the Maps functions by website visitors, which may include the IP address and location data in particular. We have no influence on this data processing.

6 - Social Media

Our online presence on Facebook, Twitter, Instagram

Our presence on social networks and platforms serves a better, active communication with our customers and interested parties. On these channels, we provide information about our products and current special offers.

When you visit our websites on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from these data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. The visitor behaviour and the interests of the users are stored in these cookies. In accordance with art. 6 para. 1 lit. f GDPR, this serves to protect our legitimate interests in an optimised presentation of our offer and effective communication with customers and interested parties, provided that after considering all other interests, our interests are overriding. If you are asked by the respective social media platform operators to consent to the data processing, e.g. with the help of a checkbox, the legal basis of data processing is art. 6 para. 1 lit. a GDPR.

If the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has adopted a decision on appropriateness for the USA in accordance with the EU-US Privacy Shield. You can view the latest certificate for the respective company here.

For detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options for the protection of your privacy, in particular opt-out options, please refer to the providers' data protection information linked below. If you still need help, you can contact us.


Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with art. 26 GDPR, which you can view here For further information about data processing when visiting a Facebook fan page (information on Insights data) refer to this page.


Right to object (opt-out):

7 - Contact information and your rights


Being the data subject, you have the following rights according to:

  • art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;

  • art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;

  • art. 17 GDPR the right to request erasure of your personal data stored with us, unless further processing is required

    • to exercise the right of freedom of expression and information;

    • for compliance with a legal obligation;

    • or reasons of public interest

    • or for establishing, exercising or defending legal claims;

  • art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as

    • the accuracy of the data is contested by you;

    • the processing is unlawful, but you refuse their erasure;

    • we no longer need the data, but you need it to establish, exercise or defend legal claims, or

    • you have lodged an objection to the processing in accordance with art. 21 GDPR;

  • art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;

  • art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact our in-house data protection officer:



Right to object
If we process personal data as outlined above to protect our legitimate interests, provided that after considering all other interests, our interests are overriding, then you may object to this processing with future effect. If the data are processed for purposes of direct marketing, you may exercise this aforementioned right at any time. If the data are processed for other purposes, you shall only have the right to object thereto if you provide reasons relating to your special situation.

After exercising your right to object, we shall not process your data for these purposes any further, unless we are able to document imperative reasons requiring protection for processing which override your interests, rights and liberties or if the processing thereof serves the purpose of enforcing, exercising or defending legal claims.

This shall not apply if processing takes place for the purpose of direct marketing. In such a case we shall no longer process your personal data for this purpose.